Privacy Policy

This policy explains what information Trucker Phil collects, how it's used and shared, and the choices you have. Trucker Phil is a service of Norte Leads LLC, a Wyoming limited liability company ("Trucker Phil", "we", "us"). It covers truckerphil.com, our matching form at match.truckerphil.com, and any emails, calls or texts we send.

The short version

Trucker Phil is not a factoring company. When you fill out our form, we introduce you to a partner factoring company, and that partner contacts you.
Trucker Phil is free for carriers. We're paid by the partner factoring companies we introduce. Passing your details to a partner is how that works, and it happens only after you agree to it on the form.
You can opt out of any sale or sharing of your information at any time. See "Your choices" below.

Information we collect

What you give us on the form

Your answers about your operation: where you are with factoring, how many trucks you run, and your timeline.
Your contact details: name, mobile phone number and email address.

What we record when you submit

Proof that your phone number was confirmed with a text code, and the result of our email check.
A record of your consent: the date and time, the consent text you saw, and the page you submitted on.
A lead ID we assign to your submission.

What's collected automatically

Technical information your browser sends, such as IP address, browser and device type, and the pages you visit.
On the matching form, the web address you arrived from, including any ad or campaign tags in it (for example, which ad you clicked).

What we don't collect

We don't ask for or collect bank account, card, routing, Social Security or other government ID numbers, or your credit history. Don't send them to us.

How we use your information

To introduce you to a partner factoring company that fits your answers.
To confirm your phone number and check your email address.
To contact you about your request by phone, text or email, as you agreed on the form.
To keep records of consent and of who received your details, so we can answer questions and prove what you agreed to.
To measure and improve our ads and our form (see "Advertising" below).
To prevent fraud and fake submissions, keep our services secure, and comply with the law.

Partner factoring companies. When you submit the form and agree to be contacted, we pass your answers and contact details to one partner factoring company. That partner may contact you by phone, text or email about its factoring services. Each submission goes to one factoring company only. Once a partner has your details, its own privacy policy applies to how it uses them, and any agreement you make is between you and that partner.

Other companies, only with your separate consent. We won't share your details with companies outside factoring (for example, insurance or fuel card providers) unless you separately agree to that at the time, for those specific services.

Service providers. Companies that help us run Trucker Phil, such as our website host, form builder, lead delivery software, text-message and email providers, and accountants. They may use your information only to provide their services to us.

Advertising platforms. See "Advertising" below.

Legal and business transfers. Authorities when the law requires it or to protect our rights, and a buyer of our business if Trucker Phil or Norte Leads LLC is sold or merged, under the same protections described here.

Advertising

We advertise Trucker Phil on platforms such as Facebook and Instagram (Meta). When you submit the matching form, we may send Meta a scrambled ("hashed") version of your email address and phone number, plus the fact that a form was submitted, so we can measure which ads work. We never send Meta your answers about your operation or any financial information.

truckerphil.com itself uses no advertising pixels, analytics or tracking cookies.

Sending information to an advertising platform for ad measurement can count as "sharing" under some state privacy laws. You can opt out of it (see below).

Your choices

Opt out of sale or sharing. Use our Do Not Sell or Share My Personal Information page or email hello@truckerphil.com. After you opt out, we won't sell or share your information again, and we won't send your details to any advertising platform. Details that already reached a partner because you asked to be introduced stay with that partner. Contact the partner directly to ask it to delete them.

Global Privacy Control. If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out request from that browser, and our website shows that the signal was honored.

Stop calls, texts or emails.

Texts from us: reply STOP.
Emails from us: use the unsubscribe link or email hello@truckerphil.com.
A partner: tell the partner directly. You can also tell us, and we'll pass your request on.

Access, correct or delete. You can ask us for a copy of the information we hold about you, to correct it, or to delete it. We may keep what we need for legal, tax or record-keeping reasons, such as consent records.

We give these rights to everyone in the United States, whichever state you live in. We won't treat you differently for using them.

How to make a request

Online: truckerphil.com/privacy-choices
Email: hello@truckerphil.com
Mail: Trucker Phil, 30 N Gould St, Sheridan, WY 82801

We'll confirm we received your request within 10 business days and answer within 45 days. To protect you, we may ask you to confirm details we already hold, such as the phone number or email on your submission. You can use an authorized agent; we may ask for proof that you authorized them.

State privacy notices

California. Under the California Consumer Privacy Act, in the past 12 months we have collected these categories of personal information:

identifiers (name, phone, email, IP address)
commercial information (your answers about your operation and factoring)
internet activity (pages visited and how you arrived)

We collected them from you and your browser, for the purposes listed above. We sold identifiers and commercial information to partner factoring companies, and shared identifiers with advertising platforms for ad measurement. We don't collect sensitive personal information. We don't knowingly sell or share the information of anyone under 16.

You have the right to:

know what we collect, use, disclose and sell
delete it
correct it
opt out of its sale or sharing
not be discriminated against for using these rights

Other states. Residents of other states with privacy laws (including Colorado, Connecticut, Oregon, Texas and Virginia) have similar rights. Use the same request methods. If we turn down your request, you can appeal by replying to our answer with "Appeal" in the subject, and we'll respond within 60 days.

How long we keep it

Lead and consent records: 5 years after you submit. That covers who received your details and when, and the consent you gave. We keep them that long to answer questions and legal claims about calls and texts.
Technical logs: kept for a short period.
Information about our business customers: kept as long as needed for tax and accounting.

Security

We use reasonable technical and organizational measures to protect your information and limit access to people who need it. No system is perfectly secure.

Children

Trucker Phil is for adults running a trucking business. We don't knowingly collect information from anyone under 18.

Changes

If we change this policy, we'll update the date at the top. If a change affects how we share information you already gave us, we'll ask for your consent where the law requires it.

Contact

Trucker Phil, a service of Norte Leads LLC
30 N Gould St, Sheridan, WY 82801
hello@truckerphil.com